Shipping Policy

Thank you for shopping with TryNovaHub. We are committed to delivering your order as quickly and safely as possible.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders are not processed or shipped on weekends or public holidays.

• During busy periods or promotional events, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

• United States: 7–15 business days

• Canada: 7–15 business days

• United Kingdom: 7–15 business days

• Australia & New Zealand: 8–18 business days

• Europe: 8–18 business days

• Other International Locations: 10–20 business days

Please note that these are estimated delivery times and may vary due to customs processing, weather conditions, carrier delays, or other factors beyond our control.

Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method. We may offer free shipping on eligible orders during promotions.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take 24–72 hours to appear.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete address information.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are happy to assist you.